hS Etiquette

​Terms & Conditions

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• Your appointment is reserved for you. We therefore ask that you notify us at least 48 hours in advance if you wish to cancel or reschedule your appointment.  

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• To cancel or reschedule your appointment, please contact homeSPA on catherine@homespasurrey.co.uk or 07725844384  at least 48 hours in advance.

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• If appointments are cancelled or missed within 48 hours of the booked slot 100% of the fee will be required. 

 

• Please ensure prompt arrival to your appointment. If you arrive late homeSPA has the right to reduce your treatment time (please advise of any delays)

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• Payments are due on the day of your appointment. These can be made by cash, instant payment or bank transfer.

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• Anyone under the age of 16 must be accompanied by a parent or guardian. 

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